Regency: Your Partner in Excellence

Keenan’s Regency Investigations Department is more than just investigators—we are your trusted partners who are committed to excellence. With a rich history of over 35 years of experience, we specialize in handling claims investigations related to community colleges, school districts, hospitals, and municipalities. Our unwavering dedication to quality and precision sets us apart.

Regency Service Advantage

Experience You Can Count On
Our seasoned team leverages decades of expertise and a wealth of resources to serve you effectively. Whether it’s a complex case or a routine investigation, we put our knowledge to work for you, ensuring you receive the best possible outcome for your claims.

Proven Track Record
We understand the importance of minimizing claims exposure. Our well-managed, efficient, and cost-effective investigations have consistently delivered results. You can trust us to safeguard your interests, ensuring that your claims are handled with the utmost care and attention to detail.

Cutting-Edge Video Technology
Regency stays ahead of the curve with cutting-edge video technology. We create secure video links that are seamlessly shared via email with examiners, doctors, and attorneys. This results in swift collaboration and accurate information exchange, ensuring the highest quality service.

SIU Investigations
Fraudulent claims demand rigorous scrutiny. We collaborate closely with Keenan's special investigations unit (SIU) and other third-party administrators to uncover potential fraud components. Our vigilance, combined with this strong partnership, ensures the utmost protection for your organization.

Courtroom Testimony
When your case requires it, our experienced investigators provide court testimony. We meticulously identify and document vital evidence, ensuring a solid legal foundation for your claims.

Efficient Online Investigation Assignments
Our streamlined process ensures that investigation assignments are promptly referred to an investigator within 24 hours of receipt. This proactive approach equips our team with all necessary information from the onset, minimizing your exposure.

Internal Audits for Quality Assurance
Our investigators undergo bi-annual and random audits of their work product to maintain our high standards. This ensures initial contact and timely issuance of comprehensive reports.

Our Comprehensive Services

Explore our range of services designed to meet your specific needs:

• Workers’ Compensation & General Liability Claims Investigations
• Surveillance for Workers’ Compensation & Disability Claims
• Surveillance for Liability Claims
• SIU Investigations
• Workplace Investigations (Harassment, FMLA abuse)
• Medical Canvassing
• Social Media Investigations
• Residency Verification Checks
• Alive & Well Checks
• Scene Investigations
• Background Checks
  • Criminal
  • Civil
  • DMV
  • Asset Verification
  • Bankruptcies, Small Claims Filings, Judgments
• Police Reports
• Death Certificates/Coroner Reports
• Professional License Verification
• Fictitious Business Name Searches
• Business License Checks
• Neighborhood Canvassing
• Vehicle Sighting Reports

Choose Regency for excellence, reliability, and unwavering commitment to your success. Contact us today to discuss your investigative needs.

Keenan & Regency are Associate Members of the National Insurance Crime Bureau (NICB).

Regency Investigation License Number PI 22147